Data Tabulasi Survey Kepuasan Masyarakat

Unit Pelayanan : (Kesiswaan) Pendaftaran Peserta Didik Baru

MADRASAH ALIYAH NEGERI 3 BANTUL

Tahun 2025

No Responden Pertanyaan Total
1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 9 9 9
1 3 4 4 3 4 4 4 4 4 34
Total
3
3
3
4
4
4
4
4
4
3
3
3
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
 102
Rata-Rata Pertanyaan
3.00
3.00
3.00
4.00
4.00
4.00
4.00
4.00
4.00
3.00
3.00
3.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
 102
Rata-Rata Unsur
9 / 3 = 3.00
3.00 / 1 = 3.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
9 / 3 = 3.00
3.00 / 1 = 3.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
34.00
Rata-Rata Tertimbang Unsur
3.00 / 1 = 3.00
3.00 X (1/ 9)
3.00 X 0.11 = 0.33
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
3.00 / 1 = 3.00
3.00 X (1/ 9)
3.00 X 0.11 = 0.33
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
3.78
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
3
9
3.00
0.33
2
Prosedur
3
12
4.00
0.44
3
Waktu Pelayanan
3
12
4.00
0.44
4
Kesesuaian Biaya Pelayanan
3
9
3.00
0.33
5
Produk Spesifikasi Jenis Pelayanan
3
12
4.00
0.44
6
Kompetensi Pelaksana
3
12
4.00
0.44
7
Perilaku Pelaksana
3
12
4.00
0.44
8
Penanganan Pengaduan, Saran dan Masukan
3
12
4.00
0.44
9
Sarana Dan Prasarana
3
12
4.00
0.44
Indeks Survey Kepuasan Masyarakat 3.78 ( Sangat Baik )
Konversi 94.44
Mutu Pelayanan A (Sangat Baik)