Data Tabulasi Survey Kepuasan Masyarakat

Unit Pelayanan : (Humas) Pelayanan Tempat Kegiatan

MADRASAH ALIYAH NEGERI 3 BANTUL

Tahun 2025

No Responden Pertanyaan Total
1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 9 9 9
1 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 92
Total
4
4
4
32
32
32
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
32
32
32
4
4
4
 276
Rata-Rata Pertanyaan
4.00
4.00
4.00
32.00
32.00
32.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
4.00
32.00
32.00
32.00
4.00
4.00
4.00
 276
Rata-Rata Unsur
12 / 3 = 4.00
4.00 / 1 = 4.00
96 / 3 = 32.00
32.00 / 1 = 32.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
12 / 3 = 4.00
4.00 / 1 = 4.00
96 / 3 = 32.00
32.00 / 1 = 32.00
12 / 3 = 4.00
4.00 / 1 = 4.00
92.00
Rata-Rata Tertimbang Unsur
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
32.00 / 1 = 32.00
32.00 X (1/ 9)
32.00 X 0.11 = 3.56
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
32.00 / 1 = 32.00
32.00 X (1/ 9)
32.00 X 0.11 = 3.56
4.00 / 1 = 4.00
4.00 X (1/ 9)
4.00 X 0.11 = 0.44
10.22
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
3
12
4.00
0.44
2
Prosedur
3
96
32.00
3.56
3
Waktu Pelayanan
3
12
4.00
0.44
4
Kesesuaian Biaya Pelayanan
3
12
4.00
0.44
5
Produk Spesifikasi Jenis Pelayanan
3
12
4.00
0.44
6
Kompetensi Pelaksana
3
12
4.00
0.44
7
Perilaku Pelaksana
3
12
4.00
0.44
8
Penanganan Pengaduan, Saran dan Masukan
3
96
32.00
3.56
9
Sarana Dan Prasarana
3
12
4.00
0.44
Indeks Survey Kepuasan Masyarakat 10.22 ( )
Konversi 255.56
Mutu Pelayanan