Rekapitulasi Data Survey Kepuasan Masyarakat Unit Pelayanan (Sarana Prasarana) Penggunaan ATK MADRASAH ALIYAH NEGERI 3 BANTUL Tahun 2025
| No Responden | Pertanyaan | Total | ||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 2 | 2 | 2 | 3 | 3 | 3 | 4 | 4 | 4 | 5 | 5 | 5 | 6 | 6 | 6 | 7 | 7 | 7 | 8 | 8 | 8 | 9 | 9 | 9 | ||||||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 122 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 108 | ||||
| Total | 52 |
52 |
52 |
8 |
8 |
8 |
16 |
16 |
16 |
10 |
10 |
10 |
28 |
28 |
28 |
12 |
12 |
12 |
12 |
12 |
12 |
52 |
52 |
52 |
40 |
40 |
40 |
690 | ||||
| Rata-Rata Pertanyaan | 26.00 |
26.00 |
26.00 |
4.00 |
4.00 |
4.00 |
8.00 |
8.00 |
8.00 |
5.00 |
5.00 |
5.00 |
14.00 |
14.00 |
14.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
26.00 |
26.00 |
26.00 |
20.00 |
20.00 |
20.00 |
345 | ||||
| Rata-Rata Unsur | 156 / 3 = 52.00 52.00 / 2 = 26.00 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
48 / 3 = 16.00 16.00 / 2 = 8.00 |
30 / 3 = 10.00 10.00 / 2 = 5.00 |
84 / 3 = 28.00 28.00 / 2 = 14.00 |
36 / 3 = 12.00 12.00 / 2 = 6.00 |
36 / 3 = 12.00 12.00 / 2 = 6.00 |
156 / 3 = 52.00 52.00 / 2 = 26.00 |
120 / 3 = 40.00 40.00 / 2 = 20.00 |
115.00 | ||||||||||||||||||||||
| Rata-Rata Tertimbang Unsur | 52.00 / 2 = 26.00 26.00 X (1/ 9) 26.00 X 0.11 = 2.89 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
16.00 / 2 = 8.00 8.00 X (1/ 9) 8.00 X 0.11 = 0.89 |
10.00 / 2 = 5.00 5.00 X (1/ 9) 5.00 X 0.11 = 0.56 |
28.00 / 2 = 14.00 14.00 X (1/ 9) 14.00 X 0.11 = 1.56 |
12.00 / 2 = 6.00 6.00 X (1/ 9) 6.00 X 0.11 = 0.67 |
12.00 / 2 = 6.00 6.00 X (1/ 9) 6.00 X 0.11 = 0.67 |
52.00 / 2 = 26.00 26.00 X (1/ 9) 26.00 X 0.11 = 2.89 |
40.00 / 2 = 20.00 20.00 X (1/ 9) 20.00 X 0.11 = 2.22 |
12.78 | ||||||||||||||||||||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
3 |
156 |
26.00 |
2.89 |
2 |
Prosedur |
3 |
24 |
4.00 |
0.44 |
3 |
Waktu Pelayanan |
3 |
48 |
8.00 |
0.89 |
4 |
Kesesuaian Biaya Pelayanan |
3 |
30 |
5.00 |
0.56 |
5 |
Produk Spesifikasi Jenis Pelayanan |
3 |
84 |
14.00 |
1.56 |
6 |
Kompetensi Pelaksana |
3 |
36 |
6.00 |
0.67 |
7 |
Perilaku Pelaksana |
3 |
36 |
6.00 |
0.67 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
3 |
156 |
26.00 |
2.89 |
9 |
Sarana Dan Prasarana |
3 |
120 |
20.00 |
2.22 |
| Indeks Survey Kepuasan Masyarakat | 12.78 ( ) | ||||
| Konversi | 319.44 | ||||
| Mutu Pelayanan | |||||
Nilai Survey Kepuasan Masyarakat Unit Pelayanan : (Sarana Prasarana) Penggunaan ATK MADRASAH ALIYAH NEGERI 3 BANTUL Tahun 2025 | ||
Nilai Survey Kepuasan Masyarakat |
(Sarana Prasarana) Penggunaan ATK |
|
319.44 |
Responden | |
Jumlah Responden |
2 Orang |
|
Jenis Kelamin |
Laki - Laki : 2 Orang Perempuan : 27 Orang |
|
Pendidikan |
SD : 0 Orang |
|
SMP : 0 Orang |
||
SMA : 0 Orang |
||
DIII : 0 Orang |
||
SI : 2 Orang |
||
SII : 0 Orang |
||