Rekapitulasi Data Survey Kepuasan Masyarakat Unit Pelayanan (Akademik) Peningkatan Kompetensi Guru dan Pegawai MADRASAH ALIYAH NEGERI 3 BANTUL Tahun 2024
| No Responden | Pertanyaan | Total | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 2 | 2 | 2 | 3 | 3 | 3 | 4 | 4 | 4 | 5 | 5 | 5 | 6 | 6 | 6 | 7 | 7 | 7 | 8 | 8 | 8 | 9 | 9 | 9 | ||
| 1 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | ||||||||||||||||||
| 2 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | ||||||||||||||||||
| Total | 8 |
8 |
8 |
8 |
8 |
8 |
7 |
7 |
7 |
7 |
7 |
7 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
8 |
210 |
| Rata-Rata Pertanyaan | 4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
3.50 |
3.50 |
3.50 |
3.50 |
3.50 |
3.50 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
4.00 |
105 |
| Rata-Rata Unsur | 24 / 3 = 8.00 8.00 / 2 = 4.00 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
21 / 3 = 7.00 7.00 / 2 = 3.50 |
21 / 3 = 7.00 7.00 / 2 = 3.50 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
24 / 3 = 8.00 8.00 / 2 = 4.00 |
35.00 | ||||||||||||||||||
| Rata-Rata Tertimbang Unsur | 8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
7.00 / 2 = 3.50 3.50 X (1/ 9) 3.50 X 0.11 = 0.39 |
7.00 / 2 = 3.50 3.50 X (1/ 9) 3.50 X 0.11 = 0.39 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
8.00 / 2 = 4.00 4.00 X (1/ 9) 4.00 X 0.11 = 0.44 |
3.89 | ||||||||||||||||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
3 |
24 |
4.00 |
0.44 |
2 |
Prosedur |
3 |
24 |
4.00 |
0.44 |
3 |
Waktu Pelayanan |
3 |
21 |
3.50 |
0.39 |
4 |
Kesesuaian Biaya Pelayanan |
3 |
21 |
3.50 |
0.39 |
5 |
Produk Spesifikasi Jenis Pelayanan |
3 |
24 |
4.00 |
0.44 |
6 |
Kompetensi Pelaksana |
3 |
24 |
4.00 |
0.44 |
7 |
Perilaku Pelaksana |
3 |
24 |
4.00 |
0.44 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
3 |
24 |
4.00 |
0.44 |
9 |
Sarana Dan Prasarana |
3 |
24 |
4.00 |
0.44 |
| Indeks Survey Kepuasan Masyarakat | 3.89 ( Sangat Baik ) | ||||
| Konversi | 97.22 | ||||
| Mutu Pelayanan | A (Sangat Baik) | ||||
Nilai Survey Kepuasan Masyarakat Unit Pelayanan : (Akademik) Peningkatan Kompetensi Guru dan Pegawai MADRASAH ALIYAH NEGERI 3 BANTUL Tahun 2024 | ||
Nilai Survey Kepuasan Masyarakat |
(Akademik) Peningkatan Kompetensi Guru dan Pegawai |
|
97.22A (Sangat Baik) |
Responden | |
Jumlah Responden |
2 Orang |
|
Jenis Kelamin |
Laki - Laki : 1 Orang Perempuan : 42 Orang |
|
Pendidikan |
SD : 0 Orang |
|
SMP : 0 Orang |
||
SMA : 0 Orang |
||
DIII : 0 Orang |
||
SI : 1 Orang |
||
SII : 1 Orang |
||